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Payment and Delivery

Homepage — Payment and Delivery

PAYMENT

The product can be paid in various ways:
by credit/debit card VISA / MasterCard / МИР
PayPal

DELIVERY

The term of the order is from 1 to 4 days.
Dispatch is carried out from St. Petersburg.
Free delivery is available when ordering from 18 000 rubles.

MOSCOW
SDEC Service
Courier service (within the MKAD) 
1-2 business days
Cost of courier delivery – 350 rubles
Collect from the store – 200 rubles

SAINT-PETERSBURG
Delivery is carried out by courier to the house within the city limits.
Delivery time is 1-2 business days after order processing.
The cost of home delivery is 250 rubles.

RUSSIA
SDEC Service
Delivery cost – from 300 rubles, depending on the region.
Delivery time – from 1 to 10 business days, not counting the day of departure, weekends and holidays (depending on the region of delivery).
The term of the order is from 1 to 4 working days.

CIS COUNTRIES
SDEC Service
Shipping costs vary by region.
We calculate the cost on request.
Delivery time – from 2 to 10 business days, not counting the day of departure, weekends and holidays (depending on the region of delivery)

OTHER COUNTRIES
DHL service
Shipping costs vary by region.
We calculate the cost on request.
Delivery time – from 2 to 10 business days, not counting the day of departure, weekends and holidays.
Depending on the country and the amount of the order, it may be necessary to pay customs duties in accordance with the customs legislation of the country of destination.

RETURN POLICY:

  • Items must be returned unworn, washed, undamaged and unused with their original packaging, tags, labels.
  • Your returned item must arrive no later than 14 days after purchase.
  • To return, you need to write to Sales@clmntine.ru, marked “return of goods.” Depending on the delivery method, type of goods, you will be sent the necessary instructions.
  • We strongly recommend that you inspect the goods upon receipt, before removing tags and other original packaging.
  • Upon receipt of the item and verification of its condition, money for the goods will be refunded excluding shipping costs
  • Money is transferred to the card with which payment was made, within 10 days after returning the item to the store.